Exchanges
Here you can find information about size exchanges and product exchanges.
How do I regisiter a size exchange?
Start by registered your size exchange in our returnportal HERE.After that, you will receive more information about the return, as well as a return label or QR code by email. We offer express size exchanges. This means that your new size will be sent
Are size exchanges free?
Yes, we offer free size exchanges!. For a size exchange to be free of charge, the exchange must first be registered through our return portal. You then send the product back to us, and once your return has been dropped off at the drop-off point, your
When will I receive my new product after a size exchange?
Your new size will be sent automatically as soon as you have dropped off your return at the drop-off point.
I want to exchange my size, but the size I need is out of stock. What should I do?
Unfortunately, we cannot guarantee that all sizes will be in stock for a size exchange. You may choose to wait and see if your size becomes available again, but please remember to keep track of the open return period. Another option is to make a regu
Why do I have to pay an additional amount for my product exchange?
If the product you want to exchange for costs more than the product you are returning, the price difference must be paid before we can send out your new product. When you register your product exchange in the return portal, you will receive a payment
What does Express size exchange mean?
Express size exchange means that your new size will be sent automatically as soon as you have dropped off your return at the drop-off point. This means you do not have to wait for the return to arrive and be handled at our warehouse before the new si
I want to exchange my product, but the product I want is out of stock. What should I do?
Unfortunately, we cannot guarantee that all products, colors or sizes will be in stock when making a product exchange. You can choose to wait and see if the product you want comes back in stock, but please keep the return period in mind. Another opti
How many exchanges can I make on the same order?
You can make up to 2 size exchanges or product exchanges on the same order. After that, only a return is possible.
How do I exchange for a different product?
In our return portal, you can choose to exchange your returned product for another item in our store. You can choose any product, color or variant, as long as the item is in stock.If you choose to exchange for another product, you will receive free r