Do you have questions about your order? Here you will find answers to the most common questions. Do you have questions about your order? Here you will find answers to the most common questions.
If your order was shipped with PostNord, you can track it on PostNord's website or through their app. If your order was shipped with UPS, you can follow the tracking link in the email you received once your order left our warehouse.
It is possible to make a change to your order as long as the order has not yet been packed. If your order has not been distributed, you can contact us at [email protected] and we can cancel/change your order.
Please email us at [email protected] as soon as you realize this, and hopefully, we can correct the details before your order is packed.
If you do not pick up your package on time, it will be automatically returned to us. We reserve the right to charge you for return shipping and a handling fee of 100 SEK/10 Euro.
The order confirmation is usually sent within an hour after the order is placed, but it may sometimes end up in your spam folder. If it hasn't appeared, feel free to contact us at [email protected].
When you make a size exchange, your new order will be automatically shipped with UPS, even if you selected Budbee or Instabox for your original delivery.