Points

How do I earn points?

You earn points on every purchase you make. Learn more about how to earn extra points HERE.

How long are my points valid?

Your points are valid for 12 months from the date you earned them. We will send you a reminder 30 days before your points expire.

What happens to my points if I make a return?

As a member, you earn points when you shop with us, these points are assigned directly with your purchase. If you then return your goods, the points for the order you return will be deducted from your account.

How long are my points valid?

Your points are valid for 12 months from the date you earned them. We will send you a reminder 30 days before your points expire.

I have used points I collected on a purchase. Do I get my points back if I make a return?

You get back the points you used for a discount if you make a full return. If you make a purchase with your points and then make a return on part of your order, your points and discount will be counted as used and you will not get your points back. Y

Why have my points been withdrawn?

If you return an order, you lose the points you earned for that particular order.

How can I use my points?

You use your points at checkout. When you are logged into your account, you can see a points slider in the checkout, where you can choose how many points you want to use as a discount on your order. It is not possible to use your points while using a

When can I use my points?

The points you earn when you shop with us are only awarded 30 days after you place your order. It is entirely up to you when and how you want to use your points, they are valid for 12 months from the day you were awarded them. However, you cannot use

If I have a discount code, can I combine it with my points?

No, unfortunately you cannot.

I left a review with both video and photos. How many points will I get?

You earn points per review you post, and you earn more points if you choose to add a picture or video of your garment. So you do not earn extra points if you add both photo and video to your reviews. Your points are therefore not dependent on how man